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Job Summary

With its head office located in Laval, at 4333 Autoroute des Laurentides, as well as properties in the regions of Montreal, Vaudreuil-Dorion, the North Shore of Montreal, Sherbrooke, Saguenay and Jonquière, Plan A is seeking to fill a position for a Property Manager responsible for the operational management of a portfolio of approximately 600 units. The person in this role ensures the smooth daily operation of the properties under their responsibility, the quality of service provided to tenants, the achievement of collection and renewal targets, cost control, as well as the supervision of field teams.

The role requires a strong operational presence, solid multi-site coordination skills, rigor in execution, and motivating leadership with diverse teams, including concierges, maintenance staff, property managers, management personnel, and clerical support.

Main Responsibilities

• Ensure the operational management of a portfolio of approximately 600 units.
• Supervise more than 25 employees across various functions, including concierge services, maintenance, property management, and clerical support.
• Ensure the smooth running of daily operations in the properties under their responsibility.
• Ensure the achievement of rent collection targets, lease renewals, move-ins, and move-outs.
• Ensure the efficient handling of tenant requests, complaints, and situations requiring prompt intervention.
• Coordinate maintenance activities, including preventive and corrective maintenance, and ensure follow-up on required work.
• Supervise the quality of work performed by field teams and external suppliers.
• Conduct regular site visits to validate building conditions, maintenance quality, and compliance with expected standards.
• Participate in the monitoring of service contracts, procurement, and management of ongoing operational needs.
• Ensure compliance with internal policies, work procedures, and health and safety expectations.
• Control operational expenses under their responsibility and contribute to sound resource management.
• Produce required administrative and operational reports and regularly report to the Director of Operations.
• Intervene in situations of conflict, dissatisfaction, or crisis, in collaboration with the concerned parties.
• Contribute to the continuous improvement of practices and the maintenance of a high-quality tenant experience.

Profile Sought

Education and Experience

• DEC or bachelor’s degree in administration, property management, or a related field.
• Minimum of 3 to 5 years of relevant experience in property management, building operations, or a similar operational supervisory role.
• Experience managing field employees and coordinating operational activities.
• Experience with Yardi or comparable property management software is a strong asset.
• Strong comfort with numbers, administrative follow-ups, and cost control.

Key Skills

• Good understanding of operations related to collections, renewals, and tenant move-ins and move-outs.
• Ability to effectively coordinate maintenance, upkeep, and tenant service activities.
• Strong ability to manage priorities in a field environment.
• Knowledge of issues related to the Administrative Housing Tribunal is an asset.
• Strong organizational skills, rigor, and execution capability.
• Hands-on leadership and ability to mobilize teams.
• Good judgment and ability to handle unexpected situations, emergencies, and conflicts.
• Excellent communication skills and service-oriented mindset.

Languages

• Good command of French, both spoken and written.
• Functional English required.
• A third language is an asset, particularly Arabic, Spanish, or Creole.

Specific Requirements

• Valid driver’s license.
• Availability to travel between assigned sites.
• Availability to intervene when needed in certain urgent or critical situations.

Conditions

• Permanent full-time position (40 hours per week).
• Daytime schedule generally, with flexibility depending on operational needs.
• Indicative compensation: $35/hour.
• Work tools provided according to company policies.

Scope and Expected Contributions

Through their field presence, rigor, and ability to effectively coordinate teams and daily operations, the Property Manager directly contributes to the quality of the tenant experience, the stability of the buildings, the achievement of performance objectives, and the maintenance of the company’s operational standards.

Job Summary

Headquartered in Laval at 4333 Autoroute des Laurentides, with properties in the Montreal area, the South Shore and North Shore of Montreal, Sherbrooke, and Jonquière, Plan A is seeking to fill the position of Director of Operations, responsible for the operational management of a large real estate portfolio comprising approximately 3,000 residential units, with additional involvement in a commercial portfolio of approximately 1,000,000 square feet. The incumbent is responsible for overseeing the overall performance of operations, ensuring the achievement of collection and renewal targets, maintaining the quality of service provided to tenants, controlling costs, and effectively managing field teams.

Main Responsibilities

• Provide operational leadership for a portfolio of approximately 3,000 residential units and contribute to the operations of a commercial portfolio of approximately 1,000,000 square feet.
• Supervise more than 80 employees across various functions: concierge services, maintenance, building management, administration, and clerical support.
• Ensure the achievement of rent collection, lease renewal, move-in, and move-out targets.
• Ensure rigorous control of operating costs and the sound use of resources.
• Oversee contract awarding, vendor follow-up, and the quality of services provided.
• Ensure the standardization and optimization of operational practices across the various buildings.
• Monitor performance indicators related to operations, occupancy, service quality, processing times, and costs.
• Support teams in managing complex situations, operational emergencies, conflicts, and complaints.
• Maintain high standards of customer service and tenant experience.
• Participate in planning operational priorities, work, and staffing needs.
• Collaborate with other company functions to ensure smooth and consistent execution of operations.
• Travel regularly to the different sites to ensure an on-site presence and close follow-up.

Desired Profile

Education and Experience

• Bachelor’s degree in administration, property management, or a relevant field; a master’s degree is an asset.
• A total of 8 years of experience in real estate, including 4 years in a management position.
• Significant experience in residential property management; exposure to the commercial sector is an asset.
• Experience managing large, multi-site teams.
• Strong comfort with numbers, performance indicators, and cost control.
• Experience with Yardi or comparable property management software is strongly preferred.

Key Skills

• Excellent command of operations related to collections, renewals, tenant move-ins, and move-outs.
• Good understanding of service contract awarding and follow-up.
• Knowledge of issues related to the Administrative Housing Tribunal.
• Good understanding of the sales or leasing cycle, including the service and retention dimension.
• Motivating leadership and a strong ability to mentor managers and on-site teams.
• Excellent communication skills.
• Good judgment, rigor, and organizational skills.
• Demonstrated ability to manage crises, conflicts, and delicate situations.
• Hands-on, results-oriented, and solutions-driven approach.

Languages

• Fluent spoken and written French and English.
• A third language is an asset, particularly Arabic, Spanish, or Creole.

Specific Requirements

• Availability for regular travel between the different sites.
• Travel to Sherbrooke and Saguenay approximately twice per month, for stays of three days at a time.
• Valid driver’s license.
• Availability to intervene as needed in certain urgent or critical situations.

Conditions

• Permanent full-time position.
• Indicative compensation: $53/hour.
• Work tools provided according to company policies.

Job description:

Plan A operates a residential real estate portfolio of approximately 3,600 rental units with an ambition to grow by 20% per year. Its mission is the constant improvement and enhancement of its properties in order to maintain and create environments where it is good to live and cohabit.

JOB SUMMARY:

Reporting to the Asset Maintenance Manager, the incumbent will manage the team dedicated to the company’s operations.
Among other things, the incumbent will be responsible for coordinating maintenance teams and ensuring the quality of execution of maintenance, repair and renovation work (contracts, orders, inspections, etc.), as well as the required administrative follow-up.

RESPONSIBILITIES

Knowledge of the following processes:

• • Collection
  • Renewal
  • Tenant check-out and check-in

Service call management

• • Receive service requests, prioritize them and settle work orders on a daily basis
  • Coordinate and distribute tasks and service calls to janitors and maintenance staff
  • Carry out building tours on a daily basis to ensure proper tracking of work and personnel
  • Use office automation tools on a daily basis to document work under his/her responsibility
  • Place material orders (paint, materials, household products, etc.) to ensure smooth operation of buildings and team
  • Help plan building maintenance work (roofing, plumbing, heating, etc.)

Team management

• • Day-to-day coordination and supervision of employees in his/her sector (building superintendents and maintenance staff)
  • Approve time sheets and leave requests
  • Establish weekend emergency on-call schedule
  • Participate in the employee recruitment process
  • Participate in employee coaching and annual appraisals with management
  • Communicate and promote the company’s vision, mission and values, and ensure team buy-in
  • Contribute to the training, retention and motivation of employees in his/her department
  • Ensure customer support, quality of service and compliance with service standards

SKILLS AND EXPERIENCE

• DEC in a technical program related to building, architecture, civil engineering or recognized equivalent (architecture or engineering)
• Five (5) years’ relevant experience in building maintenance and management, as well as personnel management
• Professional qualifications related to construction, maintenance or operations
• Management and work organization skills
• Excellent interpersonal skills. Leadership, dynamism, stress management, decision-making, priority management and autonomy
• Excellent ability to produce reports and minutes
• Ability to work under pressure and/or in emergency or more demanding situations
• Excellent command of standard PC tools (e.g. MS Office Suite)
• Good process implementation skills
• Mastery of Yardi Residential software an asset!
• Valid and recognized driver’s license

Job type:

• Full time, Permanent

Compensation

• 55,000.00 to $65,000.00 per year

Benefits

• Disability insurance
• Supplementary health insurance
• Life insurance
• Paid leave
• Corporate events
• Price reductions
• On-site parking
• Company car

Flexible language requirements

French and English (functional)

Schedule

• Monday to Friday
• On call

Job location

In person – Vaudreuil

Job description: 

• Immediate superior: Operations Director
• Subordinate: 6
• Schedule: 40 hrs/week
• Hiring date: Immediately

Position summary

Under the supervision of the Director of Operations, the Property Manager is responsible for managing a residential property portfolio, contributing to cost estimating activities for maintenance and repairs and ensuring that the buildings under his/her responsibility are properly maintained. In addition, the Manager will be expected to participate in the improvement of processes and procedures within the building management operations.

Tasks and responsibilities

• Plans, organizes, follows up on activities and effectively utilizes available resources in order to achieve the Company’s objectives;
• Participate in the planning of material resources required for minor repairs and refurbishments of units;
• Organize and manage the execution of minor repairs and work;
• Maintain preventive and corrective maintenance schedules;
• Supervise the execution of major subcontracts related to repair work;
• Conduct regular building walk-throughs;
• Produce maintenance records, contract costs and ensure compliance with budgets;
• Negotiate the best contractual conditions and prepare related documents (purchase orders; estimates);
• Actively participate in the improvement of processes and monitoring of operations management;
• Participate in the preparation of annual budgets.

Requirements

• College diploma in an appropriate field of study (Architecture, Engineering, Construction, Renovation, Building Management) or in a field directly related to the position. An undergraduate degree is an asset;
• A minimum of five (5) years of experience in supervision and management of work and repairs in residential and commercial buildings of various sizes;
• Master the concepts of operations follow-up and be able to propose improvements to them;
• Master the MS Office suite tools.

SKills and qualities sought

• Possess a sense of responsibility, organization and priorities;
• Analytical thinking with strong planning, prioritization and execution skills;
• Be able to implement effective and well-documented management and monitoring tools;
• Is comfortable in interpersonal relations ;
• Good command of French and English, both oral and written.

Means of transportation

• Possess a car and a valid driver’s license.

If you are interested in this position, please send your application to Joe Nachef: jnachef@plan-a.ca

Handyman / Maintenance of residential rental properties

MAIN DUTIES

• Carry out repairs or refurbishments to units or common areas
• Carry out maintenance and repair work in carpentry, plumbing, electricity, painting, plastering, painting, insulation, ceramics, flooring, etc.
• Perform any other related tasks requested by management
• Building maintenance (garbage management, supervision of outside contractors, snow removal, etc.)

QUALIFICATIONS AND JOB REQUIREMENTS

• 1 to 3 years’ experience in a similar position
• Basic carpentry, plumbing and electrical skills
• Flexibility and initiative in accomplishing tasks
• Effective time and schedule management
• Attention to detail and good management of priorities
• Ability to cope with work constraints and difficulties
• Available (as needed) for minor emergencies
• Functional English

WORKING CONDITIONS

• Mileage paid for travel
• Job type: Full time, Permanent
• Compensation: Starting at $22.00 per hour (variable according to experience)
• Anticipated hours : 40h per week

Schedule

• 8 hours
• Monday to Friday

Job location

In person – Vaudreuil

Plan A is a diversified real estate portfolio of over 3,500 housing units and 1 million square feet of industrial space for rent. Our commitment to innovation and growth is currently reflected in the design and construction of 2,500 new housing units and an additional 1 million square feet of industrial space to provide affordable, quality space for our customers.

As a Project Manager at Plan A, you will be responsible for the preservation and improvement of our real estate assets. Under the supervision of the Construction Director, you will take charge of various renovation, improvement and maintenance projects across our existing property portfolio. Your technical expertise, rigor, sense of coordination and desire to plan interventions at the best possible cost will be essential to guarantee the success of your many projects.

BENEFITS:

• Competitive salary
• Group insurance program
• 2 weeks’ vacation and 5 sick days/person
• Training and professional dues 100% paid by Plan A
• A variety of snacks including free coffee and espresso at our offices

GENERAL ROLES AND RESPONSIBILITIES:

• Analyze and identify building issues to determine the scope of work or solutions to be implemented;
• Collaborate with Operations and building teams to identify, plan and execute solutions to problems;
• Develop, implement and ensure compliance with a systems maintenance program by the operations department;
• Take charge of major repairs and refurbishments;
• Mandate and coordinate the professionals and other parties required to develop a solution and implement it;
• Provide recommendations regarding work to be carried out, solutions to be applied and ensure follow-up;
• Supervise and control the preparation of plans & specifications and tender documents;
• Carry out tender requests, analysis, negotiations and prepare contract documents with contractors;
• Prepare project budgets and schedules;
• Monitor work and ensure compliance with plans & specifications and applicable standards;
• Assist the team of professionals or contractors by proposing innovative solutions and alternative methods to meet budgets and deadlines;
• Perform administrative follow-up (PO, invoicing, receipt follow-up, etc.);
• All other related tasks and responsibilities.

PROFILE OF THE IDEAL CANDIDATE:

• Thoroughness
• Organizational skills
• Excellent management of priorities and unforeseen events
• Ability to work on several files at once
• Good communicator
• Team spirit and collaboration
• Strong negotiation skills
• Problem-solving skills

EXPERIENCE AND QUALIFICATIONS:

• Possess an undergraduate university degree in engineering (building, civil, mechanical or other relevant field);
• Candidate to the engineering profession (CPI) or in the process of becoming one;
• 0 to 1 year experience in a similar position (internships are considered as part of recognized work experience);
• Fluency in spoken and written French;
• Fluency in English (an asset);
• Proficiency in MS Office suite;
• Knowledge of MS Project (an asset).

COME AND WRITE YOUR OWN STORY WITH US.

Plan A is a diversified real estate portfolio of over 3,500 housing units and 1 million square feet of industrial space for rent. Our commitment to innovation and growth is currently reflected in the design and construction of 2,500 new housing units and an additional 1 million square feet of industrial space, in order to provide quality, affordable space for our customers.

As a Construction Project Manager at Plan A, your main responsibility will be to ensure the smooth running of the project by coordinating its various activities with professionals, the general contractor and subcontractors, all under the direction of the Construction Project Manager. You’ll be responsible for cost management, work quality, scheduling and work supervision. Your technical expertise, rigor, sense of coordination and desire to plan work at the best possible cost will be essential to the success of your many projects.

BENEFITS:

• Competitive salary
• Group insurance program
• 2 weeks’ vacation and 5 sick days/person
• Training and professional dues 100% paid by Plan A
• A variety of snacks including free coffee and espresso at our offices

GENERAL ROLES AND RESPONSIBILITIES:

• Monitoring of daily costs and cost projections;
• Supervise and control the preparation of plans & specifications and tender documents;
• Analysis of plans and specifications and coordination with the general contractor;
• Ensure coordination of plans between professionals;
• Project analysis to validate scopes of work for subcontracts;
• Perform bid solicitation, analysis, negotiations and prepare contract documents with contractors;
• Prepare project budgets and schedules;
• Follow-up on general conditions;
• Analyze general contractor payment requests;
• Provide recommendations for work to be performed, solutions to be applied and follow-up;
• Daily monitoring of project schedule and critical path;
• Ensuring supply lead times and that orders are placed at the right times;
• Ensure that the developer’s strategy is followed in the execution of the work by the general contractor (e.g., prioritizing a particular facade, etc.).
• Follow-up work and ensure compliance with plans & specifications and applicable standards;
• Assist the team of professionals or contractors by proposing innovative solutions and alternative methods to meet budgets and deadlines;
• Analyze change requests and make recommendations to the project manager for subsequent settlement;
• Analyze, coordinate and supervise the various QRTs with the help of his team;
• Perform administrative follow-up (PO, invoicing, receipt follow-up, etc.);
• Attend professional meetings;
• Attend subcontractor meetings with the general contractor;
• Follow-up on professional reports;
• Follow-up on project non-conformances and deficiencies;
• All other related tasks and responsibilities;

PROFILE OF THE IDEAL CANDIDATE:

• Thoroughness
• Organizational skills
• Excellent management of priorities and unforeseen events
• Ability to work on several files at once
• Good communicator
• Team spirit and collaboration
• Strong negotiation skills
• Problem-solving skills

EXPERIENCE AND QUALIFICATIONS:

• Possess an undergraduate university degree in engineering (building, civil, mechanical or other relevant field);
• Candidate to the engineering profession (CPI) or in the process of becoming one;
• 0 to 1 year experience in a similar position (internships are considered as part of recognized work experience);
• Fluency in spoken and written French;
• Fluency in English (an asset);
• Proficiency in MS Office suite;
• Knowledge of MS Project (an asset).

COME AND WRITE YOUR OWN STORY WITH US.